Privacy Policy

Effective Date: 01/01/2026

Shimaa Beauty Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, online booking tools, contact forms, text messaging, social media, and in-person communications. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

Information We Collect

We may collect information directly from you, automatically through your use of our website, or from service providers that help us operate our business.

Information you provide directly

We may collect the following information when you contact us, request information, book an appointment, purchase services or products, complete forms, apply for training or employment, or otherwise interact with us:

Name
Email address
Phone number
Mailing address
Date of birth
Appointment details
Billing and payment information
Purchase history
Service preferences
Information you submit through forms, surveys, reviews, or messages
Professional or employment information if you apply for a position with us
Health or treatment-related information you voluntarily provide in connection with aesthetic, wellness, or service intake forms

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Links clicked
Website activity
Referral source
Date and time of visits

We may use cookies, pixels, analytics tools, and similar technologies to collect this information.

How We Use Your Information

We may use your information to:

Schedule, confirm, modify, or cancel appointments
Provide services and customer support
Process payments and transactions
Communicate with you about appointments, services, products, or requests
Send administrative messages, reminders, updates, and service-related notices
Respond to questions, reviews, or concerns
Improve our website, services, and customer experience
Maintain records and protect the security of our business
Send promotional emails or text messages where permitted by law and where you have consented
Comply with legal obligations
Prevent fraud, misuse, or unauthorized activity

Health and Treatment Information

Shimaa Beauty Center is not a hospital or emergency medical provider. Any information you provide regarding your health, treatment history, allergies, medications, or contraindications is used only for business, appointment, consultation, safety, and service-related purposes.

Information submitted through our website, forms, or electronic systems may not be protected under HIPAA unless required by law or handled through a covered healthcare provider relationship. If you have questions about sensitive medical information, please contact us directly before submitting it online.

Payment Information

Payments may be processed through third-party payment processors. We do not store full payment card information on our website unless clearly stated as part of a secure payment platform. Payment information is used only to complete transactions, process refunds when applicable, and maintain purchase records.

Text Messages and Email Communications

If you provide your phone number or email address, you consent to receive communications from us related to:

Appointment confirmations and reminders
Service updates
Follow-up messages
Billing or account questions
Promotional offers, specials, or marketing messages, where allowed by law

You may opt out of promotional emails by clicking the unsubscribe link in the email.
You may opt out of marketing text messages by replying STOP.

SMS & Marketing Communications

By providing your phone number and opting in through our website, booking system, or in person, you consent to receive text messages from Shimaa Beauty Center related to appointments, services, promotions, and updates.

Message frequency may vary depending on your interactions with our business. Message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you re-enroll.

For assistance, reply HELP or contact us directly at shimaabeautyc@gmail.com or by phone.

We do not sell, rent, or share your phone number with third parties for their marketing purposes.

Please note that even if you opt out of marketing messages, we may still send non-promotional messages related to your appointments, account, or ongoing services.

How We Share Information

We do not sell your personal information.

We may share your information only as needed in the following circumstances:

With service providers that help us operate our website, booking systems, payment systems, marketing platforms, or customer communication tools
With legal or regulatory authorities when required by law
To protect our rights, customers, staff, property, or safety
In connection with a business transaction such as a merger, sale, transfer, or reorganization
With your consent or at your direction

Any third-party service providers working on our behalf are expected to use your information only as needed to provide their services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, remember preferences, and support advertising or analytics.

You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services and Links

Our website may contain links to third-party websites, booking platforms, social media pages, or external tools. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing personal information.

Reviews, Forms, and User Submissions

If you submit reviews, testimonials, comments, forms, photos, or other content to us, we may use that information to respond to you, improve our services, or, with your permission where appropriate, feature your feedback in marketing or promotional materials.

Please do not submit sensitive information through public forms, reviews, or social media messages.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee absolute security. By using our website or submitting information electronically, you understand that transmission and storage of data always carries some risk.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information online from children under 13 without appropriate authorization. If we learn that we have collected such information unintentionally, we will take reasonable steps to delete it.

Your Choices

You may contact us to:

Request access to your personal information
Update or correct your information
Ask questions about how your information is used
Request removal from marketing communications

We may retain certain information as required for legal, business, tax, payment, safety, or recordkeeping purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us.